We offer a wide range of hair growth products such as hair oils, hair masks, shampoos, and conditioners. All our products are formulated with natural ingredients and are free from harmful chemicals like sulfates, parabens, and silicones.

At Plantmade, we take pride in our commitment to using only natural and plant-based ingredients. We believe that a healthy and sustainable lifestyle starts with the food we eat and the products that we use. That is why we are proud to say that all our products are 100% vegan and cruelty-free.

We know that our customers care about the environment and the impact that their choices have on animals, which is why we are dedicated to creating products that are not only good for you, but also good for the planet. Our team of experts works tirelessly to ensure that we only use the highest quality ingredients, and that every product we make meets our strict standards for safety and effectiveness. Whether you are looking for skincare products, hair care products, or anything in between, you can trust Plantmade to deliver products that are good for you and good for the world around us.

Results vary from person to person, but most customers see an improvement in their hair growth within 4-6 weeks of using our products consistently. We recommend using our products for at least 3 months or 90 days to see significant results.

Yes, our products are suitable for all hair types, including curly, straight, wavy, and coily. Our products are designed with hero ingredients which nourish and strengthen hair while promoting healthy growth.

The frequency of use will vary depending on your hair type and hair care routine. In general, we recommend using our hair growth products at least three times a week for best results and, in most cases, daily use is perfectly fine too.

Our products are made with natural and safe ingredients, but we always recommend consulting with your healthcare provider before using any new products during pregnancy.

Yes, our products are specifically formulated to be gentle and suitable for sensitive scalps. However, if you have any concerns, we recommend doing a patch test before using any new hair product.

You can contact our customer service team by emailing us at hello@weareplantmade.com or by starting a chat on our website.

Yes we do *All international customers are responsible for all customs and duty fees that are incurred during transit*

Hair loss can be caused by a variety of factors, including genetics, age, hormonal changes, medical conditions, and certain medications or treatments.

There are many types of hair loss (alopecia), which can affect hair anywhere on the body. Alopecia can be divided into two main categories: non-scarring and scarring.

Non-scarring hair loss is the most common type, and it can be caused by different factors, such as genetics, hormones, and changes in the hair growth cycle. Two common types of non-scarring hair loss are androgenic alopecia (male and female pattern hair loss) and telogen effluvium.

Alopecia areata is a type of non-scarring hair loss that can affect hair on the head or body. It is an autoimmune condition that occurs when the immune system mistakenly attacks hair follicles, leading to hair loss. Although the exact cause of this condition is not fully understood, research suggests that it may be related to autoimmunity. Treatment options are available, but the success of treatment depends on the severity of the condition and the individual's response to treatment.

Traumatic alopecia is a type of hair loss that results from repetitive tension on the hair. It is more common in children and can be caused by hair pulling or hairstyles that put too much strain on the hair.

Scarring hair loss is less common and is known as cicatricial alopecia. All forms of cicatricial alopecia result in a hair follicle that is irreversibly destroyed and replaced by scar tissue.

Androgenic alopecia is more prevalent in males than in females, with approximately 50% of men and 15% of women being affected. It is caused by a combination of genetics and hormones.

Classic pattern of male hair loss begins above the temples and at the vertex, resulting in a M-shaped hairline. It typically does not progress to complete baldness and leaves hair at the sides and back of the head intact.

In contrast, female pattern hair loss causes diffuse thinning of hair over time without a recession of the hairline.

Our products contribute to fighting most early-stage non-scarring hair loss which includes hair loss due to poor habits and nutrition and some hormonal changes.

Scientific research suggests that a number of key ingredients in our products such as Rosemary Oil, Lavender Oil and Pumpkin Seed Oil help to stimulate the function of hair follicles whilst simultaneously priming the scalp and hair towards a state of optimal growth.

There is no known cure for alopecia. Our products seek to combat the root causes of hair loss by plying the hair and scalp with the nutrients and stimulation it needs to function at its optimal rate.

If use of the products is discontinued for a significant length of time after seeing progress, there is a real risk that the things that were initially causing the hair loss will return.

To prevent this we’ve created products and rituals that are simple and accessible enough to be used for life. If you need advice about continued use contact our customer service team.

Whilst FDA approved hair loss solutions like minoxidil and finasteride have been proven to be effective in the treatment of alopecia, there a number of reasons why you should consider your options very carefully. Examples of this are:

Results only last as long as treatment continues. When you quit minoxidil, any new hair you have regrown will fall back out.

The treatment covers symptoms, but it does not treat the root cause.

If you do not see results after 4 months, you should consider discontinuing treatment.

You need a prescription for finasteride.

In addition there can be some pretty nasty side effects too…The most common include local irritation, including itching, flaking, burning, rashes. loss of sexual desire & erectile dysfunction, changes in sperm production and gynecomastia.

There are no known side effects of Plantmade products.

Please note that although naturally-derived all our products are not allergen-free.

Check the ingredients well before purchasing and perform a small patch test before use.

Note: Some users described a mild 'tingling' sensation upon application of the Inches, Roots and Drizzle, which contain ingredients with some mildly sensitising properties, and therefore we consider this sensation to be normal reaction when using these products. Most cases are mild.

If you experience any additional side effects, immediately discontinue use and consult a medical professional.

Please report any additional side effects to our customer support team.

Again, we recommend that you consult a medical professional and check our ingredients page for any allergies to our ingredients before starting to avoid any issues.

Firstly thank you for choosing us.

It’s easy to track your order via your account.

By clicking this link you’ll be able to see the status of your order and, if it has shipped already, you can see real time tracking information.

Under EU law, a customer has the right to return any product for a 14 day period after point of sale.

The returned product must be in its original condition which is resalable in order to qualify for a full refund.

Products which have been opened are not eligible under Plantmade’s return policy due to hygiene reasons.

Please note that any original shipping costs are non-refundable, and we do not cover any costs for handling charges or return shipping.

Want to change an address or place your order on hold?

Once an order is placed, it can be changed up until when the order has been picked by our fulfilment team and provided with a tracking number. When an order is processed, a shipping confirmation email will be sent-not to be confused with the order confirmation email.

Once a tracking number is provided then it is too late to change the order.

Want to cancel an order?

Once an order has be dispatched, it is unfortunately not possible to cancel it. Once received, the products must then be returned unopened in their original, resalable condition in order to be eligible for a full refund.

I placed multiple orders, can they be sent as one parcel?

It’s not possible to merge orders. Once any individual order is placed, it generates a work request with our fulfilment team.

Contact Customer Care on: hello@weareplantmade.com or via Chat, who will happily try to fix any mistakes that might occur with your order.

Oh no! Sorry this happened. Although its extremely annoying its also easy to fix.
Once you report this to our customer service team we can investigate this with our fulfilment partner to make sure this doesn’t happen again and reissue the items ASAP.

Our bundles were created with results in mind and we are committed to helping our customers reach their goals.

However, we understand that good things take time!

Most people need at least 3 months to see any noticeable changes in hair/ beard growth or volume, some see results much faster. But we are confident that if a natural solution is a good fit, you should see at least some visible progress after this time period (with consistent use).

So, if you have been consistently using the products correctly for 90 days or we offer a full refund.

To qualify for the Money Back Guarantee the following must apply:

Your order must have been placed no sooner than 90 days before you make your claim.

Your order must have been placed within the last 180 days.

You cannot have claimed another refund from us within the past year.

You must submit before and after images which prove there has been no progress.

You must correctly answer questions in the form to demonstrate you have used the products correctly and consistently.

You will be issued your a refund once your Money Back Guarantee form has been completed and qualified by our team.

You can find the form Here.

Refunds will be confirmed via email instantly upon approval. Depending on your bank, it may take a little longer for the money to reach your account

At Plantmade, we operate on a slow-production, made-to-order basis. This allows us to minimise costs, reduce waste, and protect the long-term continuity of our business — all while ensuring your products are freshly prepared with care.
Our current processing time is up to 10 working days (14 calendar days) from the moment you place your order. This window covers the time needed to procure, produce, package, and ship your items.
From time to time, unexpected delays or operational errors may occur. While these may be outside our direct control ,we take full responsibility and are committed to resolving them quickly. If your order is delayed significantly beyond our stated timeframe, you may be eligible for a shipping fee refund.
For our international customers, please note: some orders are being held as we reassess shipping costs in light of new tariff changes. These orders are not cancelled — they’re simply awaiting operational clearance before dispatch.
We apologise if this hasn't been totally clear on the site before now. We hope that this official statement helps clear things up.Please reach out to customer service for updates on your specific order. We only ask that though you may feel frustrated that you treat them with kindness and courtesy as they are here to help you.By placing an order, you acknowledge and accept these timelines. We’re grateful for your patience and proud to serve you in a way that supports sustainable, intentional growth.
Thank you for being part of our journey