Forever
Why Plantmade ?
✔️ Handmade Products
✔️ 100% Plantmade & Vegan
✔️ Toxic Free
Why More Than
120,000 + Customers Love Plantmade?
Frequently Asked Questions
Need Help? We've got you covered!
- Products
- Shipping
How long Does Rain Coat Last ?
What Is The Rain Coat Made From?
Wheat Straw Bioplastic
How Long Is Shipping ?
Processing
Time: Please allow 10 working days to prepare & ship
your order
Transit Time: US Shipping
5-7 working days with DHL
UK Shipping
DPD - Next Day Delivery
International - 7-14 working days
depending on location
*All international
customers are responsible for all customs and duty fees that are incurred
during transit*
Total
Delivery Time = Processing + Transit Time Excluding the weekends or public holidays
What Do I Do If My Tracking Number Isn't Working?
Contact our customer service team on either our live char or email hello@weareplantmade.com
Will I Have To Pay Customs Duties On My US Order?
Yes. From September 1, 2025, all orders shipped from the UK to the US are subject to customs duties. These duties are set and collected by US Customs, not Plantmade.
How does it work?
- After your order ships, US Customs may contact you directly by email or phone to arrange payment.
- Duties are not included in your Plantmade order total and are not payable to us.
- Please make sure your email and phone number are correct at checkout so Customs can reach you.
What happens if I don’t pay?
If duties are unpaid or the package goes unclaimed, the order will return to us. In this case, we can only issue a partial refund, because carriers charge us high fees when shipments don’t clear customs.
What are you doing to help?
We’re working on offering shipping options where duties are included at checkout. This will remove the extra step and make the process easier for you.
Find more information click here